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Proudly Servicing Newcastle, Maitland, Lake Macquarie and the Hunter Valley For over 40 years



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Consumer Data Policy

Plumbers Express respects your privacy and is committed to protecting it. This document describes Plumbers Express Consumer Data Privacy Policy, that is, how we protect your privacy and treat your data when you submit personal information to us. The technical aspects of privacy protection, such as encryption and data transfer security, are described in the Transaction Security Capabilities and Policies section below. Plumbers Express online payment form consists of a number of fields that you are asked to fill in. Some of them are compulsory, others optional.

The fields are:

  • Your name (*)
  • Email Address
  • Telephone number (*)
  • Company Name (*)
  • Invoice Number(*)

All fields marked with an asterisk (*) are required in order to process your order and ensure we can contact you if required. Plumbers Express stores the information on our website database for accounting reasons. Your information will not be shown to third parties not involved in the transaction.

If you want to pay with a credit card, you have to give the following information:

  • Credit card verification
  • Credit card number
  • Expiry date of credit card

The credit card information is sent directly to our payment provider (Westpac) who processes your order. The credit card information is neither recorded nor stored by The Plumbers Express, we only store the response from the bank alerting us if the transaction was successful. The transaction has a very high level of security as described in the Transaction Security Capabilities and Policies section below.

Transaction Security Capabilities and Policies.

Your credit card details are sent directly to the Plumbers Express payment provider Westpac over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction. Only the owners of Plumbers Express have access to Westpac’s transaction management system.